The Brand Ambassador takes all sorts of abuse, but one over-entitled customer has home asking a deep question.

Carnival Cruise Line, however, has made a major change to its late-night dining offerings. It has added an expanded, rotating ...

Carnival Cruise Line is being called out on condiments - specifically, ketchup or catsup and how easily it may be available.

The announcement about the change in late-night dining came from the Facebook page of John Heald, Carnival Cruise Line's ...

Related: Carnival Cruise Line admits a key onboard mistake We're a nation divided by our choices. Some people consider raw ...

If Carnival guests are visiting Colombia, a passport card won't be enough travel documentation and passengers should be sure ...

John Heald works a lot of miracles. The Carnival Brand Ambassador answers thousands of questions each week, solves problems for passengers, and sometimes sends them little gifts on milestone or ...

Whether it’s new towels or fresh bed sheets, cabin stewards on a cruise ship stay busy making sure cruisers are comfortable and happy with their ...

The midnight buffet is coming back to Carnival Cruise Line! Carnival is expanding their late night food options to include ...

Now however, Carnival Cruise Line has decided join the passenger-led activity. That’s right, the cruise line is getting in on ...

Carnival Brand Ambassador John ... cruise on the Carnival Liberty was 'ruined' and has asked for a 50% refund because she couldn’t get a gluten-free taco at the Blue Iguana," he shared. Heald ...

Carnival Cruise Line has taken sides in one of the most polarizing debates of the past 50 years. It's a decision that many ...