Heald addressed one such passenger on Oct. 11. "Question John Heald ... in the casino, and that Carnival doesn't want you watching TV. This is just not right! I will be on the Venezia and I ...

Carnival Brand Ambassador John Heald seems like a man anyone would love to have a cup of coffee or share a cigar (his vice of choice) with. He has let followers on his Facebook page into his ...

John Heald works a lot of miracles. The Carnival Brand Ambassador answers thousands of questions each week, solves problems for passengers, and sometimes sends them little gifts on milestone or ...

For months, people have been asking Carnival Brand Ambassador ... There were people, however, who were not happy. "John Heald, I see you are on the Venezia today, and it is a beautiful ship.