Carnival Brand Ambassador John Heald seems like a man anyone would love to have a cup of coffee or share a cigar (his vice of choice) with. He has let followers on his Facebook page into his life ...

John Heald works a lot of miracles. The Carnival Brand Ambassador answers thousands of questions each week, solves problems for passengers, and sometimes sends them little gifts on milestone or ...

For months, people have been asking Carnival Brand Ambassador John Heald to share which of his cruise line's sailings will be "Christmas cruises." Carnival decorates its ships, has Santa Claus ...