Unified, standardized integration: MCP serves as a universal protocol, enabling developers to connect their services, APIs, and data sources to any AI client (such as chatbots, IDEs, or custom agents) ...

Salesforce (CRM), the titan of cloud-based customer relationship management (CRM) systems, has long been a darling of growth ...

Pegasystems has long been considered a leader in BPM and a smaller player in CRM. Management sizes the market at $60 billion-$70 billion, which includes both CRM and BPM. We note that the Pega ...

From ‘Minimalists’ to ‘Tastemakers,’ personas reveal consumer desire to simplify everyday life with agents April 23, 2025 --  AI agents are rapidly changing how we work, but Salesforce’s latest ...