South East Water is on the cusp of going live with two Salesforce AI services that it hopes will allow customer service agents to resolve calls faster, improving customer experience and satisfaction.

Some of the key innovations that are scaling business capabilities include 5G network expansion, blockchain-based fintech, ...

Former Salesforce executives have launched carbonx Data & Marketing, a consulting agency specialising in Salesforce data ...

A new article examines the convergence of physics, chemistry, and AI, highlighted by recent Nobel Prizes. It traces the historical development of neural networks, emphasizing the role of ...

So youre running an agency and looking to revolutionize your operations Youve been managing your resources and optimizing your processes but You have hired more human resources than ever before You st ...

Cloud computing giant Salesforce (CRM) is set to report fiscal third-quarter results next month. Read for more.

Karthik’s AI-driven automation solutions have streamlined CRM processes, reducing manual effort and enhancing efficiency.

Salesforce announced Testing Center, a platform that lets enterprises test AI agents responses without touching sensitive information.

The Agentforce Testing Center consists of tools that can help enterprise users test and observe agents before deploying them ...

ChatGPT will be trained on its various publications. Meta held a hackathon in Europe, tasking over 200 developers with using its Llama AI to improve the UK’s health services. The company awarded ...

Salesforce previously enabled its customers to build AI agents through Agentforce and was far ahead of the curve in doing so.

Salesforce (NYSE: CRM), the world's #1 AI CRM, today announced agentic lifecycle management tools to automate Agentforce testing, prototype agents in secure Sandbox environments, and transparently ...