Ravichandra Mulpuri’s book on AI-driven Salesforce development becomes a national best-seller, transforming CRM practices ...
The statutory board is weaving generative AI into daily operations to boost efficiency and service quality, while ensuring ...
AI Cloud is built for CRM – supercharging customer experiences and company productivity by bringing together AI, data, analytics, and automation to provide trusted, open, real-time generative AI that ...
(RTTNews) - Salesforce (CRM) and Singapore Airlines (SIA) announced that the Airline is incorporating Agentforce, Einstein in Service Cloud, and Data Cloud into its customer case management system, ...
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Pipedrive vs. Salesforce: Which CRM Is Right for Your Business?
Pipedrive and Salesforce are top CRM platforms geared toward different business needs. We compared their features to help ...
CRM giant Salesforce is starting the year with a huge job cull, with reports suggesting that more than 1,000 of its workers will be looking for a new employer in 2025. While that would amount to more ...
At the Salesforce World Tour New York 2023 event, Salesforce expanded on its Apple partnerships. TechRepublic Get the web's best business technology news, tutorials, reviews, trends, and analysis—in ...
Salesforce will beef up its cloud data management capabilities with the purchase of Informatica for $8 billion in equity value, net of Salesforce’s current investment in the company. Holders of ...
Salesforce is moving away from deploying large language models (LLMs) and towards developing specialised, efficient and trustworthy artificial intelligence (AI) agents to solve specific business ...
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