"AI is not destiny. We must choose wisely. We must design intentionally. And we must keep humans at the centre of this ...

Little agents everywhere Salesforce is raising prices for a bunch of its products and claims that increasing integration with AI justifies the increased bills, even after one of its own researchers ...

Robin Washington, chief operating and financial officer at Salesforce, talks agentic AI and offers career advice.

Salesforce is growing its Einstein platform with an autonomous AI agent technology that will be used initially to support customer self-service.

Salesforce has actually been developing AI to help clients, who primarily use its software for customer service, sales, and automating their marketing, since releasing its original Einstein AI ...

Salesforce's Einstein Copilot can provide insights and perform tasks help streamline daily processes. However, it also comes with risks that you should takes steps to mitigate. Learn more from ...

Salesforce CEO Marc Benioff says up to 50% of the work in key departments is being done by AI. So what's that mean for up to ...

Salesforce ( (CRM)) just unveiled an announcement. On July 9, 2025, Salesforce announced the appointment of Amy Chang and David Kirk to its Board of Directors. These appointments aim to enhance the ...

Salesforce says AI handles 30–50% of its operations. As layoffs rise and automation spreads across tech, what does this mean ...

Benioff: AI performs 30–50 % of Salesforce’s workload via Agent Force digital agents, already live with 5,000 customers.

Salesforce said it is reducing hiring, with 500 customer service staff to be moved into other roles, an adjustment expected to save $50 million.