Serious transformation would have to tackle unpleasant and difficult legislative reforms that previous governments have ...

The transition team includes former deputy mayors Maria Torres-Springer and Melanie Hartzog, former FTC Chair Lina Khan, and ...

Business communications platform provider 8x8 has made its 8x8 Workforce Management, allowing organizations to forecast, schedule, and staff their contact centers across voice, chat, email, and other ...

Done right, biometrics can help leaders reduce surprises, shorten ramp time and make better load-balancing calls.

OPM Director Scott Kupor outlined his goals for attracting tech talent to the federal workforce, fostering early-career ...

The nature of work is fundamentally changing. As AI takes over increasingly complex tasks, from summarizing documents to ...