Despite the popularity of artificial intelligence-powered chatbots, one tech leader says the future of AI advancement is in ...

Over the last several years, Salesforce CEO Marc Benioff said we've all "got drunk on the ChatGPT Kool-Aid" but AI is more ...

Monitoring call times, optimizing agent schedules, timely analytics, not to mention the ability to view the entire customer ...

AI agents, once a speculative idea, are becoming reality as industry giants like Amazon, Google, Apple, OpenAI, and ...

In fact, AI smart glasses and AI agents were made for each other. Using streaming video from the glasses’ camera as part of ...

AWS Labs’ Multi-Agent Orchestrator open source project rethinks distributed computing to make it easier to build ...

Microsoft plans to outline the future direction of its artificial intelligence strategy at its company conference in Chicago.

Microsoft CEO Satya Nadella told customers at a conference in Chicago on Tuesday that the company is teaching a new set of ...

Two years after ChatGPT’s launch, generative AI is revolutionizing industries. From AI agents to small language models, 2024 ...

Microsoft has unveiled 10 autonomous AI agents in Dynamics 365 to automate workflows, boost efficiency, and transform ...

Stripe’s new AI tools enables businesses to streamline payments, enhance workflows, and create scalable monetization ...