While 95% of employees in banking and capital markets use AI, just 18% are positioned to achieve transformative impact ...

AI’s true productivity gains require redesigning organizations, not merely adding AI to human-centered systems—much like ...

As you become more senior in an organization, visibility isn’t optional—it’s expected. But when your team is doing the ...

Companies now face conflicting trade regimes, strict data sovereignty rules, and rising government expectations that key ...

While AI has the potential to transform hiring, it’s important to be realistic about what has actually happened so far. For ...

AI has been cited as a cause of layoffs, but is it actually displacing jobs? And if not, what’s going on? Based on a survey of 1,006 global executives in December 2025, AI is behind at least some ...

Meaningful change will only happen if you engage directly with your colleagues to learn more about what you could do better.

At the World Economic Forum in Davos, HBR editor-at-large Adi Ignatius moderated a lively panel in which Verizon CEO Dan ...

Tipping has evolved from a hospitality tradition into a widespread expectation across many service sectors, including ...

Companies should apply a step-by-step portfolio management approach when it comes to AI. They should view the connected ...

Managers often try to generate buy-in for unwanted assignments by persuading, incentivizing, or softening the message—but ...

Intelligent technology is allowing organizations to move from episodic transformation to continuous evolution by shrinking the coordination and experimentation costs that once made change slow and ...