When uncertainty hits, it’s tempting to start making cuts. But indiscriminate subtraction can backfire, making systems brittle, reducing visibility, and draining long-term value from your business.

Kaspi was a bank with no online presence and was struggling to survive amid a global financial crisis. Today, it is the most ...

A growing body of evidence shows that hybrid or remote work arrangements lead to lower overall performance. Many firms, ...

In the pursuit of growth, companies often strive to attract new kinds of customers. But if those new segments have needs, ...

To remain competitive in the internet-of-things era, should the CEO of SolidTech Innovations, a fictional elevator company, ...

When Andy Jassy succeeded Jeff Bezos as the CEO of Amazon, in 2021, he stepped into one of the most scrutinized leadership ...

Gen AI has already begun transforming work by speeding up and even automating tasks, but looking further up the org chart, ...

Safety remains the top priority in operations, and efficiency follows closely behind. AI in the form of applications like ...

Security operations centers (SOCs) have faced an impossible dilemma over the last 20 years. Either the alerts they pay for ...

Six misconceptions that have led organizations astray. by Amy C. Edmondson and Michaela J. Kerrissey Psychological safety, which means having an environment where people feel safe to speak up, was ...

In these turbulent times learning how to manage disputes is a must. by Peter T. Coleman The past few years have been exhausting for many Western organizations. Civil strife seems to be widespread, ...

Six ways companies are misjudging the technology’s potential to create value. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only available to HBR Executive ...