Optimove AI works in every place a Positionless Marketer does their work. Inside the platform. Outside it on tools such as Claude. And on top of it through custom apps.

New leadership appointment reinforces Flair’s focus on customer engagement and growth EDMONTON, AB | June 1, 2026 — Flair Airlines today announced the appointment of Marty Milburn as Vice President, ...

The deal embeds a composable, headless content layer into Customer 360, giving Agentforce a native engine to assemble AI-driven experiences.

Designers can now modify production code directly from Figma, blurring the line between design tools and engineering workflows.

For more than two decades, Gary Lyng has shaped how enterprise technology categories come into being — naming markets before they fully exist and translating deep technology into commercial outcomes ...

In her recent article for CMSWire, "The Best CX Teams Have Ditched the Help Desk for a 'Hope Desk'," Vanessa Hering made a point that I was so glad to see made, especially in these current extremely ...

Imagine you are the vice president of customer experience (CX) for a national health insurance provider. It is 8 a.m. on a Tuesday, and as you check your morning dashboard, a bright red alert catches ...

New conversational analytics agent eliminates manual reporting and turns real-time customer data into clear, actionable next steps New integrations with Claude, Wix, and WooCommerce unify ecommerce ...

New brand tools encode standards directly into every AI output, while shared Projects and new Connectors to Semrush and Google Drive keep on-brand work connected across every team and tool SAN ...

Customers tolerate inconvenience only until the experience starts feeling unfair, unpredictable and emotionally exhausting.

Afiniti Orchestrator, Intelligence, and Agents: the first platform that optimizes every contact center interaction to positively influence whether customers stay, spend, or come back for more ...