IT Services - IT Services
WEBPhone Support. IT Services are just a phone call away, even out-of-hours. Call us any time on +44 020 7882 8888.
Support - IT Services - Queen Mary University of London
WEBContact, our Out-of-Hours phone support service, by dialing the usual IT Service Desk number (0207 882 8888) between 7pm - 7am on weekdays, all weekends, and during University closures and Bank Holidays. If our team is unable to resolve your query directly, they will raise a ticket for you and pass it along to the IT Service Desk for further ...
Services - IT Services - Queen Mary University of London
WEB[email protected]. Submit anytime, but expect responses between 7am to 7pm Monday to Friday. Service Desk - Phone. 020 7882 8888. 24hrs - 365 days. Campus Customer Support (CCS) L2. In-person appointments for IT support for staff and students. N.B. This is “by appointment” only, booked through email or Live Chat.
About ITS - IT Services
WEBAbout ITS. IT Services. About ITS. IT Services plays a pivotal role in realizing Queen Mary's strategic goals of excellence in research and teaching. Our dedicated team of over 190 professionals diligently works to develop, support, and manage a wide range of services, ensuring a seamless IT experience for students and colleagues.
IT Service Desk - IT Services - Queen Mary University of London
WEBOut of Hours phone support. Our 24/7 phone service, can be reached by dialling the usual IT Service Desk number, 0207 882 8888. They can be contacted between 7pm - 7am on weekdays; all weekends, College Closures and Bank Holidays. If your query can’t be resolved, a ticket will be raised and passed to the IT Service Desk for further investigation.
How to Log In to the various online services - IT Services
WEBContact the university. Queen Mary University of London Mile End Road London E1 4NS +44 (0) 20 7882 5555
How to access services - IT Services - Queen Mary University of …
WEBOneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access them remotely and if needed, from home. Office 365 Skype. 1:1 and small meetings: calls, video-calls, small meeting. Everyone. https://mail.qmul.ac.uk.
Self help - IT Services - Queen Mary University of London
WEBWelcome to our self help support pages where you will find useful tools and guidance about managing your systems and devices, and to help you resolve common IT problems yourself. If you don’t find what you are looking for, please contact us or raise a support ticket using our self service portal. Queen Mary has license agreements for various ...
Digital Workplace - IT Services - Queen Mary University of London
WEBSupport for Online Events. At Queen Mary, we have been preparing for all eventualities around Coronavirus in accordance with UK government advice. IT are working on tools to ensure operational readiness across the University, in preparation for coronavirus, and more widely as part of the Queen Mary “Digital Workplace” Programme.
Multi-Factor Authentication (MFA) - IT Services - Queen Mary …
WEBMulti-factor Authentication (MFA), also referred to as two factor authentication (2FA), adds an extra layer of security when accessing some online services. You may already use some form of MFA for online banking or to access your personal email account. At Queen Mary, authentication requires a ...