Returning a Kohls.com Purchase
Kohl's Certified Partner products can be returned to a Kohl's store with the original packing slip from your order. Repackage the product and tape the return label securely. To report suspicious marketplace activity, please reach out to Kohl’s Customer Service at 855-564-5705 or use the “Ask Us” button on Kohl’s Customer Service page to ...
Customer Service - Kohl's
Welcome to the cs.kohls.com support site home page.
Ask a Question - Kohl's
Use this form for Kohls.com and My Kohl's Charge questions. First Name *. Last Name *. Email Address *. Phone Number. This will help identify you in our records. Order Number. Please indicate if your question is about an order. Subject *.
Tracking Your Order - Kohl's
How to Check the Status of Orders on the Kohl's App. Ensure you are logged into your shopping profile on the Kohl’s app to view orders placed with your profile. Select “Order” in the menu in the upper-left corner. Select the order you want to track. The tracking number will be displayed.
Returns - Kohl's
Beauty Purchases (Including Sephora at Kohl's), must be new or in gently used condition and must be returned within 60 days from the date of purchase and with a valid receipt or account/tender lookup. Sephora products that are marked as final sale cannot be returned. There is an exception to the 30 day policy during the Holiday season.
Find Answers - Kohl's
After registration, you will be able to change your telephone number, billing address and email address. How do I report my card lost or stolen? To report your card lost or stolen, please contact Kohl's Customer Service Center at (855) 564-5748.
Find Answers - Kohl's
Kohl's Rewards Visa: Start turning everyday purchases into more rewards! Kohl’s Credit Card (16 digits): Enjoy exclusive discounts. Stack & save even more. Shop & get free shipping. Click here to manage your account or call 1-800-564-5740 for assistance. Click here to manage your account or call 1-888-647-1712 for assistance.
Kohl's Card Payments - Gift Cards or Kohl's Merchandise Credit
Although you cannot make a payment toward your Kohl's Card account using a Kohl's Gift Card or Kohl's Merchandise Credit, payments can be made at every Kohl's store using a check, cash, debit card or money order. In addition, payments can be made using a bank routing number and checking account number through our automated telephone system or ...
Kohl's Pay (In-store Payment Option)
At checkout, tell the store associate that you would like to pay with Kohl’s Pay. The associate will enable Kohl’s Pay from the register screen. A QR code will appear on the customer display. In the Kohl’s App, select “Kohl’s Pay” from the menu options to bring up the Kohl’s Pay QR code reader. Center the QR code within the ...
Using a KMC or Gift Card - Kohl's
Using a Kohl's Gift Card or KMC online: At time of checkout, click on the option to "Add a gift card." Enter the card number exactly as it appears in the Gift Card Details section. Enter the four-digit PIN exactly as it appears. (You will need to scratch or peel off the cover.)