Returning a Kohls.com Purchase
Kohl's Certified Partner products can be returned to a Kohl's store with the original packing slip from your order. Repackage the product and tape the return label securely. To report suspicious marketplace activity, please reach out to Kohl’s Customer Service at 855-564-5705 or use the “Ask Us” button on Kohl’s Customer Service page to ...
Returns - Kohl's
Beauty Purchases (Including Sephora at Kohl's), must be new or in gently used condition and must be returned within 60 days from the date of purchase and with a valid receipt or account/tender lookup. Sephora products that are marked as final sale cannot be returned. There is an exception to the 30 day policy during the Holiday season.
Using your Associate Discount - Kohl's
Once provided you will see a line item for the associate discount with the relevant amount taken off of your purchase. Online: To receive your discount online, you must be logged into your Rewards account either in the app or on Kohls.com. You will see the discount applied to your items in the cart prior to checkout. Associate Shopping Days.
Customer Service - Kohl's
Shopping Kohls.com . Reset Your Password/Login ... Track Order Status Check Gift Card & Kohl's Cash ...
Create a New Account - Kohl's
Welcome to the cs.kohls.com support site utils/create_account page.
Using Kohl’s Cash, Gift Cards and Promo Codes
From your shopping cart, click “Apply Coupon” and enter the coupon code from the physical or electronic coupon. Please Note: There is a maximum of four promo codes per order. (There is a limit of two promo codes on a mobile device.) See Using Promo Codes Online for more information. Some coupon codes have a limited number of uses.
Tracking Your Order - Kohl's
How to Check the Status of Orders on the Kohl's App. Ensure you are logged into your shopping profile on the Kohl’s app to view orders placed with your profile. Select “Order” in the menu in the upper-left corner. Select the order you want to track. The tracking number will be displayed.
Tracking Online Orders - Kohl's
Tracking Online Orders. First, you’ll need to locate your tracking numbers. You should receive an email from Kohl’s once your order has been fulfilled. Click the link in the email for tracking information. You can also access this information when logged into your Kohls.com account and clicking into Recent Orders.
Ask a Question - Kohl's
Use this form for Kohls.com and My Kohl's Charge questions. First Name *. Last Name *. Email Address *. Phone Number. This will help identify you in our records. Order Number. Please indicate if your question is about an order. Subject *.
Using a KMC or Gift Card - Kohl's
Using a Kohl's Gift Card or KMC online: At time of checkout, click on the option to "Add a gift card." Enter the card number exactly as it appears in the Gift Card Details section. Enter the four-digit PIN exactly as it appears. (You will need to scratch or peel off the cover.)