We are sorry you are experiencing an issue with your Xfinity service. To locate and troubleshoot the error code you are receiving please follow the steps below.

This article provides instructions on resolving the XRE-03005 "Unable to connect to Xfinity TV" error. When this error occurs, you will see the following message on your device:

Apr 28, 2025 · Signal levels and SNR appear normal at times, but these error rates indicate an intermittent upstream noise issue or plant signal instability. The last technician replaced the router …

Mar 29, 2025 · That said, when it starts affecting incoming mail, it could mean that Comcast’s spam filters are blocking certain messages based on content, IP reputation, or attachments before they …

Jan 19, 2024 · Could you please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

May 6, 2025 · To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. Click "Sign In" if necessary

Fix your TV service using the Xfinity app Using the Xfinity app, you can fix issues with your Xfinity TV service such as picture and sound problems, remote control trouble, error codes, and more.

This video error message usually results from occasional system issues outside of home. This message gives a simple overview of what might have happened and the simplest solution for resolving the …

Xfinity Voice customers can adjust or disable many Xfinity Voice features that help control Nuisance Calls. If the tips above don’t resolve your call blocking questions, see Report Potential Call Blocking …

Oct 7, 2023 · When customers have issues accessing the Xfinity web portal, or Xfinity app it's recommended to clear your cache, and cookies on your device or devices. You might also try …