Jun 19, 2025 · Hi, I’m an Xfinity Mobile customer and my mobile services are missing from the Xfinity app. I’ve already chatted with support and did all the troubleshooting (reinstall app, …

Explore the Xfinity Mobile Community Forum for discussions, troubleshooting, and tips on Xfinity Mobile services and devices.

Apr 30, 2025 · I have now spent hours already working with techs in chat ... and was given an email address not once - but TWICE - to send issues to support. Of course, as soon as I did …

Jul 4, 2023 · When I attempt to activate my mycardintel visa debit card I received in the mail, the code it sends to my email is never received, even if I select resend code. I checked my …

Mar 31, 2025 · Is there a way to set up the autopay source for my mobile bill to come from my checking account instead of a credit card? If there is, I can't figure it out.

Sep 17, 2022 · I ordered a 14 from Apple and am already on Xfinity mobile. I can’t activate my cellular because I get a message that the number can’t be transferred. When I try to do it via …

Jun 5, 2025 · I need to file a claim for phone number [Edited: "Personal Information"]. It has a pixel line going thru the middle of the screen. There is no physic damage to the phone and it …

Sep 20, 2022 · We’re aware some customers are having difficulty activating or using their new iPhone 14, iPhone 13, or iPhone SE 3rd generation. If you have one of these devices and …

Feb 7, 2024 · I recently purchased a Samsung Galaxy S23+, online (from Xfinity), to replace my Samsung Galaxy S9+. It's been successfully activated since mid-January, but I keep getting …

Sep 24, 2025 · You can also check the status of your trade-in by visiting xfinitymobile.com or How do I track the status of my trade-in with Xfinity Mobile for step-by-step instructions. Credits …