What do I need to do with the old equipment once I receive my new device (s)? By mail: Visit the Digital Returns Center to print a prepaid shipping label. In-store: Exchange your existing …

Learn how to identify your Xfinity X1 equipment.

Nov 21, 2020 · When you change channels, instead of just pressing the channel number once, you have to press enter afterward. Even just going back to the previous channel by pressing the back button you have to press the back button plus enter. And it takes 3 or 4 seconds for the channel to change.

Oct 9, 2024 · I received a letter from Xfinity stating that I would need a replacement cable box due to upgrades on the system in our area. This is a rural area with previously very outdated cable service. The updates made my (very) old cable box unusable.

Sep 4, 2020 · My current cable box is not working, but all the routes I've tried lead to RETURNING the box (as in returning and canceling the service), not REPLACING the box? Can I just go directly to a comcast service center with this box and ask them for a new one?

For TV Boxes, just use your TV! Go to channel 1995 and follow the on-screen instructions to get a new TV Box shipped to your home. Visit us to exchange your existing equipment at an Xfinity …

Jun 6, 2023 · When looking to repurpose an old cable box, it’s important to first identify the type of box you have. Depending on your provider and the date of manufacture, there are a variety of boxes available that include features like DVRs and more.

Oct 18, 2023 · How can I replace my rented TV box and modem for Xfinity? Xfinity offers the following four options to replace your rented TV box and modem. Visit com/equipmentupdate and follow the given instructions to order new equipment.

TV boxes- Return the TV boxes with the power cable and remote, you don't need to return the HDMI and Coax cables. Internet Gateway- Return the gateway along with it's power cord. There is no need to return the Coax cable or any Ethernet or phone line cables.

How much does Xfinity charge for a lost TV box? If you have lost or damaged your Xfinity TV box, the cost to replace it depends on the type of TV box you have and if you choose to purchase the box or rent it. If you choose to purchase the box, the …