The American Customer Satisfaction Index (ACSI) - National …
WEB2 days ago · Less than two years ago, customer satisfaction in the United States was at its lowest point in 20 years. The decline began about a decade ago and was exacerbated by inflation, supply chain problems, and shortages caused by …
News and Resources | The American Customer Satisfaction Index
WEBThe American Customer Satisfaction Index’s news and resources provide the most up-to-date information about ACSI results, including expert analysis of trends and customer satisfaction benchmarking for individual companies and industries, as well as implications of changes in customer satisfaction at the national level for the U.S. economy.
Press Release Convenience Store Study 2024 | The American Customer ...
WEB2 days ago · ANN ARBOR, Mich., (Oct. 1, 2024) — The race for convenience store superiority is tight, but Wawa comes out on top with an industry-leading score of 82 (out of 100), according to the American Customer Satisfaction Index (ACSI®) Convenience Store Study 2024. QuikTrip finishes second at an ACSI score of 81, followed by Buc-ee’s and Murphy USA ...
A winner has been crowned between Wawa and Sheetz for …
WEB1 day ago · The gulf between the two was only three points, with Wawa earning 82 out of 100 and Sheetz getting a score of 79. “Wawa and Sheetz have one of the biggest competitions in the convenience store ...
The American Customer Satisfaction Index Edges Up Again
WEBMay 9, 2023 · The American Customer Satisfaction Index (ACSI ®) has been a national economic indicator for over 25 years. It measures and analyzes customer satisfaction with more than 400 companies...
The American Customer Satisfaction Index Experiences Largest …
WEBAug 8, 2023 · Customer satisfaction in the U.S. sees the largest quarterly gain in 15 years, increasing 0.7% in Q2 2023, according to the ACSI.
Wawa Takes First Place in Inaugural Convenience Store
WEB2 days ago · The American Customer Satisfaction Index (ACSI ®) has been a national economic indicator for over 25 years. It measures and analyzes customer satisfaction with approximately 400 companies in ...
Wawa Takes Top Spot as C-Store Chains Vie for Customer Satisfaction
WEB1 day ago · Wawa has taken the No. 1 slot in the inaugural American Customer Satisfaction Index (ACSI) Convenience Store Study 2024, which named it the industry’s top player. The Wawa, Pennsylvania-based chain leads the field with an industry-leading satisfaction score of 82 out of 100. QuikTrip finished second with an ACSI score of 81, followed by Buc ...
Record Increase in Customer Satisfaction Impacts Consumer …
WEBNov 7, 2023 · Since customer satisfaction impacts consumer spending — by far the largest component in GDP — American Customer Satisfaction Index (ACSI ®) changes also affect GDP. A year ago, ACSI fell to...
Buc-ee’s ranks among top convenience stores in the US, study shows
WEB11 hours ago · Texas-based Buc-ee’s ranked third in a new study that found the best convenience stores in the nation, according to the American Customer Satisfaction Index.