Eric Bigelow, Workforce & Systems Support Manager at Qualfon (LinkedIn), describes how the MyVerint app has been one of the keys for driving improved agent and manager experience and efficiency. Learn More: Verint Open Platform: https://www.verint.com/verint-customer-engagement-platform/ | Verint
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AI business outcomes from real customers using Verint IVA 🏆 A mortgage lender increased NPS from 3 to 39 through real-time agent coaching with Verint Coaching Bot. See how your business can generate AI Outcomes, Now. ➡️ https://www.verint.com/conversational-ai/intelligent-virtual-assistant/ | Verint
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AI business outcomes from real customers using Verint IVA 🏆 A healthcare brand saw $3 million more in sales, with 90% transcription accuracy. See how your business can generate AI Outcomes, Now. ➡️ https://lnkd.in/gBTAng8x | Verint
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Introducing the Verint Forecasting Bot and Extended Forecasting Bot. With these bots, you can deliver the most accurate forecasting without requiring your workforce management teams to be #AI experts. Our Verint Specialized AI Bots don’t just support agents and customers, they support all business functions across the organization. Are you ready to drive better outcomes and improve #CX automation? Watch the video to learn more ⬆ | Verint
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Meet the Verint Containment Bot 🤖🤖 If you want to deliver exceptional self-service to your customers while also reducing the number of interactions that are needed to transfer to a human agent in the contact center, this bot is for you. Verint’s Containment Bot will provide accurate, personalized answers on your customer’s device and channel of choice – and it’s easy to train. Watch the video above for a full introduction ⬆️ | Verint
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🚀 Boost Your Agent Capacity with Verint Genie Bot! 🤖 Discover how the Verint Genie Bot is revolutionizing the way agents work by enhancing efficiency and productivity. Say goodbye to mundane tasks and hello to more strategic insights! 🌟 https://www.verint.com/resources/verint-genie-bot-supercharges-analyst-capacity/ | Verint
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