Management must be seen to be believed: From the Boardroom to the Ward KZN Health Head of Department, Ms. Penny Msimango, took the Department’s Senior Management out of the boardroom and onto the frontlines of healthcare at Wentworth Hospital as part of the #Lulisandla (Lend a Hand) Initiative. Following numerous complaints from the public regarding long queues and service challenges, the HOD made the decisive call to spend the day on the ground. "We walked through the passages of the hospital t